Avoid Budget Rentals

Back in the days when I was an actual road warrior, say 8-10 years ago, my car rental company of choice was Budget.  Liveable prices, decent cars, good service.  Apparently all just a memory.  After waiting over an hour past my reservation time, I ended up having to produce more personal paperwork than I would to close escrow on a house.  Without being informed ahead of time what I would need.  And the car is dirty.  And the manager was rude.  Yes, I'm talking to you, Mr. Naylor.  When I get this car dumped off, Budget need never worry about my shadow darkening their door again.